Shipping Claim Assistance – We’ve Got You Covered!
At The Imperial Depot, your satisfaction is our priority. If your order arrives damaged, incomplete, or hasn’t reached you within our promised delivery window (2-7 days for domestic, 5-14 days for international), we’re here to make it right. Our premium products deserve a flawless journey to your door, and we stand by that commitment.How to Claim:
- Contact our dedicated support team at theimperialdepot@gmail.com with your order number and a brief description of the issue.
- Include photos if possible (e.g., damaged packaging or missing items) to expedite your claim.
- We’ll respond within 24 hours with a solution—whether it’s a replacement, refund, or reshipment.
Our Promise:
- Claims processed swiftly, with replacements dispatched within 48 hours where stock allows.
- Backed by our 100% Satisfaction Guarantee—your trust fuels our mission to deliver excellence.
Don’t let a shipping hiccup dim your wellness journey. Submit your claim now and let us restore your Imperial experience—act today for priority handling!
Welcome to our About Us page. Here you can find information about our company, our mission, and our values. We're excited to share this with you and hope you find it informative and interesting.
