Shipping Claim Assistance – We’ve Got You Covered!

At The Imperial Depot, your satisfaction is our priority. If your order arrives damaged, incomplete, or hasn’t reached you within our promised delivery window (2-7 days for domestic, 5-14 days for international), we’re here to make it right. Our premium products deserve a flawless journey to your door, and we stand by that commitment.How to Claim:

  • Contact our dedicated support team at theimperialdepot@gmail.com with your order number and a brief description of the issue.
  • Include photos if possible (e.g., damaged packaging or missing items) to expedite your claim.
  • We’ll respond within 24 hours with a solution—whether it’s a replacement, refund, or reshipment.

Our Promise:

  • Claims processed swiftly, with replacements dispatched within 48 hours where stock allows.
  • Backed by our 100% Satisfaction Guarantee—your trust fuels our mission to deliver excellence.

Don’t let a shipping hiccup dim your wellness journey. Submit your claim now and let us restore your Imperial experience—act today for priority handling!

Shipping Claim Assistance – We’ve Got You Covered!
At The Imperial Depot, your satisfaction is our priority. If your order arrives damaged, incomplete, or hasn’t reached you within our promised delivery window (2-7 days for domestic, 5-14 days for international), we’re here to make it right. Our premium products deserve a flawless journey to your door, and we stand by that commitment